“Privacy Policy
Effective Date: 1 January 2025
Last Updated: 18 July 2025

1. Introduction
   Soft Plastics Stewardship Australia (SPSA) is committed to protecting the privacy of individuals. This policy outlines how we manage personal information in accordance with applicable Australian privacy laws.
2. Collection of Personal Information
   We may collect personal information such as:
   • Name
   • Organisation and role
   • Email address
   • Records of interactions with SPSA (e.g., emails, event participation)
   • This information is collected directly from you when you:
   • Contact us via our website, email, or phone
   • Subscribe to our newsletters or updates
   • Register for events, consultations, or working groups
   • Participate in surveys or provide feedback
   • Engage with us through social media or partner platforms
   • We may also collect information from publicly available sources or third parties, but only where it is lawful and reasonable to do so.

3. Use of Personal Information
   We use personal information to:
   • Facilitate collaboration across government, industry, and community stakeholders
   • Provide updates on program developments, events, and initiatives
   • Manage membership, partnerships, and supporter engagement
   • Conduct research, evaluation, and reporting aligned with our mission
   • Comply with legal and regulatory obligations
   • We do not use personal information for direct marketing without your consent.

4. Disclosure of Personal Information
   We may disclose personal information to:
   • Our service providers and contractors (e.g., IT, communications, data analysis)
   • Government agencies, regulatory bodies, or funding partners where required
   • Other stakeholders or collaborators, with your consent or as permitted by law
   • We do not sell or rent personal information to third parties.

5. Cross-Border Disclosure
   We store data primarily in Australia. If we need to transfer personal information overseas (e.g., for cloud storage or collaboration tools), we will take reasonable steps to ensure the recipient complies with privacy standards equivalent to those in Australia.
6. Data Security
   We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure storage, access controls, and staff training. We retain personal information only as long as necessary for our functions or as required by law. When no longer needed, we securely destroy or de-identify it.
7. Access and Correction
   You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.
8. Complaints
   If you believe we have breached your privacy rights, please contact us. We take all complaints seriously and will investigate promptly.
9. Contact Us
   For any privacy-related enquiries, access or correction requests, or complaints, please contact:
   Soft Plastics Stewardship Australia (SPSA)
   Email: [email protected]
   Website: https://spsa.au”